Returns & Exchanges
At Shop DECA, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your selection isn't the perfect fit, we are here to help you find an exchange or process a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.
Ship It Back
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund or store credit will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing